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All billing questions
- How do I update or change our credit card?
- Where can I find our invoices or get a copy of an invoice?
- Information about adjusting your plan or canceling your account.
- What is the refund policy?
- What is an account owner? How can I change the account owner on my account?
- How do the free trials work?
- What are my options for payment?
- Is this software reliable, secure, and confidential?
- How do we cancel?
- How do we upgrade or downgrade?
- What happens with the free trial if I upgrade from a free account to a paying account?
- Why can’t I downgrade on the Account screen? I only see upgrade options, not downgrade options.
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