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All sign in questions

  1. I can't login and I'm seeing an error that my email isn't recognized when I go to Launchpad. Why can't it find my account?
  2. One of my users forgot their password. How can I get them logged in?
  3. I have multiple 37signals IDs. Can I merge them together?
  4. How do I get a 37signals ID?
  5. I already have a 37signals ID. Do I have to create a new one for a new account?
  6. What is a 37signals ID and why do I need it?
  7. My Basecamp account is appearing in Launchpad, but now I want to add my Backpack account. How do I add this to Launchpad?
  8. How do you log in?
  9. How do I link my account with third-party products or RSS feed readers that integrate with 37signals products?
  10. The username I want is already taken. How can that be?
  11. I'm only a user on one account. Do I still need a 37signals ID?
  12. I'm the owner or admin for my account. Why can't I update my user's personal information or their photo?
  13. I keep getting a notice that I have to change my username. Why am I being told to do this?
  14. How do I enable two-factor authentication for logging in?
  15. How do I turn off two-factor authentication?

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