One of my users forgot their password. How can I get them logged in?

If one of your users forgets their login, they can click the link on the login page that says “I forgot my username or password.”

They’ll need to enter the email address associated with their 37signals ID.

Basecamp admins can send a password reset email by going to the All People page. Click the ‘Edit’ link under your user’s name. You’ll see a password reset link on the Edit page.

Help us improve our customer service: Was this article helpful? Yes or No.