I'm the owner or admin for my account. Why can't I update my user's personal information or their photo?
The only person who can see someone’s login and change it is that person.
Although we used to allow admins and the account owner to see and change other users’ information, we don’t allow that anymore since it’s not a secure way to handle account administration.
Need more help?
- Contact our support team and we’ll get back to you within an hour (M–F, 9am–6pm CT).