Clicky

I have multiple 37signals IDs. Can I merge them together?

If you have multiple IDs across different accounts, you can easily merge them together. You’ll have a single sign-on for all your accounts. This process won’t work for multiple IDs in the same account.

Step 1: Log into the account that has the ID you don’t want to use anymore. Then click the “My Info” link in the top right corner.

my info

Step 2. Click the “Edit your personal information” link.

edit info

Step 3. Click the “Use a different 37signals ID” link in the top right corner of the light blue “Update your 37signals ID details” header.

use diff ID

Step 4. Enter the username and password for the 37signals ID (or OpenID) you want to use. Clicking “Update your account” will merge the identity you’re currently using with the identity you want to use. Any accounts that used the old ID will now use the new ID.

Note: if you have multiple IDs on a New Basecamp account, please write support to have them merged.

How_did_we_do Help us improve our customer service: Was this article helpful? Yes or No.

Need more help?